Welcome to our Shipping Information page! Here you’ll find all the details about our shipping policies and procedures. We understand how important it is for you to receive your special mugs safely and swiftly, and we’ve put in place comprehensive measures to ensure a smooth shipping process.
Origin of Shipment:
All our mugs are shipped from Dacota, USA.
Shipping Destinations:
We proudly ship our mugs worldwide! Whether you’re in New York or New Zealand, we’ve got you covered.
Shipping Methods:
- Domestic Shipping (within the USA):
- Standard Shipping: 4-7 business days
- Expedited Shipping: 2-4 business days
- International Shipping:
- Standard International Shipping: 10-20 business days
- Express International Shipping: 5-10 business days
(Please note that shipping times are estimates and can vary based on destination, customs processes, and other external factors.)
Shipping Costs:
Shipping charges are determined by the weight of your order and the destination. To get a precise shipping quote, please add your desired items to the cart and proceed to the checkout page.
Customs and Import Duties:
For international orders, customs and import duties may apply. These charges are levied by the receiving country and are the responsibility of the recipient. We have no control over these charges and cannot predict what they may be. We recommend contacting your local customs office for further information.
Tracking Your Order:
Once your order is shipped, you’ll receive a confirmation email containing your tracking number. You can use this number to monitor the status and location of your package in real-time.
Packaging:
To ensure that our mugs reach you in perfect condition, they are securely wrapped in bubble wrap and placed in a sturdy box. Our packaging not only guarantees safety but also adds a touch of elegance should you choose to gift the mugs to someone special.
Returns & Exchanges:
If, for any reason, you are not completely satisfied with your purchase, please check our Return Policy for details on returns and exchanges.
Contact Us:
Have any questions or concerns regarding your shipment? Please don’t hesitate to contact us. Our dedicated customer service team will be more than happy to assist you.